Love Oishi: Mad Jack Cafe - Yes we are quite Mad

I'm not sure if it was just pure unluckiness, this particular interesting name restaurant which I been looking forward to try, sort of disappointed me one after another. I wonder is it because they emphasized ' No Service Charge' on their back of the shirt to make customers understand they can just screw up your mood during your meal with lies and inattentiveness without being blamed? Well, I'm not too sure but certainly, we just simply want to enjoy our meal that's all, however they didn't fulfill our simple wishes. :(

Disappointment 1: We written our orders clearly on a sheet given and paid it at counter. Trusted them 100% with the order placed. One of the order is tenderloin steak, but when the order came, the waiter said very loudly, Ribeye steak. Well yes, at once glance you can very well see it's Ribeye steak and we ask why were we served Ribeye (very much cheaper cost) when we ordered Tenderloin steak. He went to check and later came back saying, yes that's Tenderloin. We knew he was lying but in order not to make difficult for him, we just let it be. Partial $ cheated.

Disappointment 2: As we cut the steak, it turns out to be very raw. We ordered medium and it supposed to be pinkish but why is it purple red in color? In order not to upset our tummy we call the waitress over to explain the situation. Well, she came over, listen and look at our steak. Know what she said? "Oh that's how our medium steak are!" Hahaha, I don't know whether to laugh or cry, from our experience of steak tasting after so long, I could very well differentiate the differences between a raw steak and a medium one. Are they going to shut us off with lies again and continue to do their own business like what happen before that? Well, we insist of changing it and they got no choice but to re-cook it. Yes it turns out very well done of course.

Disappointment 3: We are done with our meal and pretty remember that we ordered desserts. Called out to them to serve it, they came over, took our receipt, look at it for very long, we felt puzzled. What is going on again? Yes! Problem again! The cashier didn't key in our desserts. Haha great, very well, we suddenly felt so full, full of disappointment. We decided to leave without having the desserts. Are we unlucky or what, I don't know, we were supposed to enjoy our meal but they fail to let us experience it. Sad.

Their food tastes quite ok but if you are going for the high end course such as steak, you had better forget about it. Alot of other choices to choose, take fried stuffs, safer. At least it won't be raw.